Frequently Asked Questions

Answers to the questions we get asked most about computer and laptop repairs, sales and onsite support from Compumedia I.T.

How fast can you fix my computer or laptop?

Many common issues — viruses, slow performance, software problems, RAM/SSD upgrades — can be resolved the same day. Screen replacements and component repairs depend on part availability, but we’ll always give you an honest timeframe upfront.

Do you offer onsite/callout repairs?

Yes. We provide fast onsite computer repairs to homes and businesses in Bedfordview, Edenvale, Boksburg, Sandton and Fourways. A technician comes to you, diagnoses the issue, and repairs it on the spot wherever possible.

What areas do you service?

We’re based in Edenvale and cover Bedfordview, Edenvale, Boksburg, Sandton, Fourways and Midrand on request.

Are you open on weekends and after hours?

Yes, we’re open 24 hours a day, every day of the week — including evenings and weekends.

Do you repair both laptops and desktops?

Yes. We handle laptop repairs and desktop computer repairs, including screen replacement, hardware faults, upgrades, virus removal and data recovery.

Can you recover data from a damaged or failed drive?

In most cases, yes. We’ll assess the drive and let you know honestly whether recovery is possible before charging anything.

Do you sell laptops and desktops?

Yes, we sell both new and quality refurbished machines, checked and set up by our own technicians before they reach you. See Computer & Laptop Sales.

Do repairs come with a warranty?

Yes, our repairs and sales are backed by a warranty. Ask your technician for the specific terms that apply to your repair or purchase.

How do I book a repair?

Call or WhatsApp 071 881 6198, email simba@compumedia.co.za, or use the form on our Contact page.